Heartland Hardware offers customers a credit card through Synchrony Bank with a revolving credit limit to use again and again everywhere the Synchrony HOME credit card is accepted, including Heartland Hardware locations.*Learn More
"What a difference between you guys and the last people that came out to service our washer & dryer. We called the warranty company and the person they sent came without a call first (and at the wrong time). He ran a quick cycle on the washer with a shirt and a couple of pairs of socks and said he didn't find anything wrong. He left without telling us and then started arguing with me when I told him to come back and I'll show him what the issue was. He just wanted to get out of there--that is NOT how to handle a repair. This IS how to handle it: I got a call the same day as the repair was requested. Also got a call prior to arrival. When Brad got there, he took apart the washer and showed us how it worked when it spun and explained how different loads can become unbalanced. He gave us a few things to try if it happened again. He also ordered dampers just in case. The dryer he took apart and did some checking and determined there was a part that needed replacing. A few days later, we got another call to schedule him to come back since the parts had come in. He called prior to arrival at the designated time. He replaced the parts and our units are both working as they did the day they were new. The other company could learn something from you guys. We will go out of our way to do business with you in the future. Excellent customer service and attention to detail. We couldn't be happier--thank you and thank Brad for taking the time to research an intermittent problem. He also took time to explain things and made sure all of our questions were answered."
"Heartland was very helpful in helping us choose the washer and dryer that was right for us. They are very personable."
"Thanks for everything, it turned out beautiful, highly recommend these guys, excellent to work with"
"great selection excellent customer service top tier support heartland appliance and repair went out of there way to get my product to me as fast as possible and help me install and set up after hrs , I'm so happy I followed the reviews to help a local business for the same price or better than a corporate box store"
"They helped me find the perfect refrigerator to match the appliances I already have and they delivered it in a few days."
"Rob, you and your company are amazing. Thank you so much for everything you did for us! We appreciate you more than you know."
Ashley Luedeman Fischer
"We greatly appreciate their help and customer service. We have decided that all of our future purchases will be done with Heartland Hardware."
"Very professional and provided fast service when our washing machine quit. Have definitely told a lot of people about!!!"
"Great people to work with. Go out of their way to make sure you are happy with appliances even when you can't quite make up your mind."
"Everyone I dealt with from Heartland Appliance when I bought my chest freezer was very informative and great to work with. I highly recommend them."
"My wife and I were impressed with the staff's desire to please. We were given great information about the product we were interested in and after our..."
"Heartland came out to my home in Flandreau,SD to service our washer that was previously worked on by a company who didn't finish their job. The customers..."
"Everyone at Heartland Appliance was very helpful and wonderful to work with. Prices are great and delivery and installation went smoothly."
Dolly Van Der Weerd